Tap App

No, these two programs are separate.

No, you cannot transfer points between the two programs.

Yes, you will still have the ability to use the Tap Card if you wish.

Moving forward all new loyalty members will be signed up directly through the Tap App. We will no longer be signing up new loyalty members with a physical Tap Card. For all current Tap Card holders there is no plan in place to discontinue your cards at this time. You will still be able to use them.

Yes, we encourage all current Tap Card holders to convert to the Tap App. However, you will only be able to add points or redeem points on one of those cards when you visit. We will not be able to take off multiple rewards from each account or add points to multiple accounts at once. You can choose one to use on your visit.

Yes, you can still check your rewards through the website by visiting www.hartfordrestaurantgroup.com/check-balance/

No, you cannot check your Tap Card balance in the app. The app will only show rewards and points for loyalty members who have signed up directly through the app.

No, when you order through the Tap App it will only add points directly to your Tap App loyalty account.

Mostly, yes! You will still need 250 points to reach $10 in rewards and you will still receive a free birthday appetizer. You will also receive $5 off your first order when you download the Tap App. The anniversary dessert reward will be removed from the Tap App however you will still receive this with the physical Tap Card.

No. Once a reward is achieved it will automatically get deducted from your check on your next visit.